+61 (0)3 9817 8100

Technical & Support

OfficeTech By JAVLN Support

Contact us on support@technosoftsolutions.com.au or call +61 3 9817 8100 to access support

OfficeTech By JAVLN System Requirements

Supported OS Platforms

Windows Server 2022

Windows Server 2019

Windows Server 2016

Windows Server 2012/2012 R2

Windows Terminal Server/Remote Desktop Server

Citrix

Windows 8.1/10

Supported Virtual Server/Hosted Server Platforms

Hyper-V

VMWare

Note: All virtual servers that host OfficeTech By JAVLN files, databases, applications must use Windows Server with NTFS formatted drives as detailed in the Supported Platforms section of this document.

Terminal/RDP/Citrix Server

Minimum Terminal Server (1 – 10 Users) requirements for OfficeTech By JAVLN:

Xeon Dual Core 2.5GHz

16GB RAM (8GB RAM if < 6 Users)

Microsoft Windows Server 2012

Microsoft Office 2013

100mbps Network

NTFS (File System)

Acrobat Reader XI

.NET Framework 3.5 and 4.7.2

Recommended Terminal Server requirements for OfficeTech By JAVLN

Xeon Quad Core 3.16GHz or 2 x Dual Core Xeon Processors

32GB RAM (or maximum capacity of motherboard)

1.5GB available Hard Disk space

Microsoft Windows Server 2016 (or above)

Microsoft Office 2013/2016/2019/Office365 (Offline Only)

Gigabit Network

NTFS (File System)

.NET Framework 3.5 and 4.7.2

Adobe Acrobat Reader XI

File Server

Minimum File Server requirements for OfficeTech By JAVLN:

Intel Xeon Processor (4 Threads)

4GB RAM

USB 2 Ports

Microsoft Server 2012

100mbps Network

NTFS (File System)

.NET Framework 3.5 and 4.7.2

Recommended File Server requirements for OfficeTech By JAVLN

Intel Xeon Dual Core (4 Thread) 2.8Ghz (or above)

8GB RAM, 1TB Free Hard Disk space

USB 2 Ports

Microsoft Windows Server 2016

Gigabit Network

NTFS (File System)

.NET Framework 3.5 and 4.7.2

Workstations

Minimum Workstations requirements for OfficeTech By JAVLN:

Core 2 Duo

2G RAM

1GB available Hard Disk space

USB 2 Port

Microsoft Windows 8 Professional

Microsoft Office 2013

100mbps Network Card

NTFS (File System)

.NET Framework 3.5 and 4.7.2

Adobe Acrobat Reader XI

Recommended Workstations requirements for OfficeTech By JAVLN

Core i5

4G RAM

1GB available Hard Disk space

USB 2 Port

Microsoft Windows 10 Professional

Microsoft Office 2013/2016/2019/Office365 (Offline Only)

Gigabit Network Card

NTFS (File System)

.NET Framework 3.5 and 4.7.2

Adobe Acrobat Reader XI

Server Environment Examples

The OfficeTech By JAVLN backend can be hosted on a separate File server, SQL server or Domain
Controller depending on available resources.

Hosted Platform Environment:

  • Server-examples-icons-01

    Users connect remotely to the cloud/hosted environment

  • Server-examples-icons-02

  • Server-examples-icons-03

    OfficeTech Software running on the hosted Citrix/RD Server/Farm

  • Server-examples-icons-04

    Backend File server required to host OfficeTech files and SQL database on the same network

Remote Desktop/Citrix Environment:

  • Server-examples-icons-01

    Users connect from local PCs or from external PCs to the RD Server

  • Server-examples-icons-05

    OfficeTech Software running on the Citrix/Remote Desktop Server

  • Server-examples-icons-04

    Backend File Server: OfficeTech backend files and SQL database

Client Server Environment:

  • Server-examples-icons-01

    OfficeTech Software running on the local user PCs

  • Server-examples-icons-04

    Backend File Server: OfficeTech backend files and SQL database